Hello, I’m
Shine Krishna
Solving enterprise complexity through system thinking
I'm a Lead Product and Experience Designer with 13+ years solving complex enterprise problems at Westpac, Spark NZ, Transmax and Cisco.
I make complex systems visible, so teams can agree on what to build. At Spark, I led design for a B2B self-service portal that cut call centre volume by 20% and grew Managed Data customer adoption from 0 to 50%. At Westpac, I led UX for the Depositor Compensation Scheme through to launch, and owned the RED design system.
My work ↓
These case studies focus on my approach and design thinking,
fewer visuals, more insights. Hope you find them useful.
What I bring
I partner with organisations to solve complex problems through strategic design thinking and user-centered approaches.
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I redirect investment before it's wasted, not after.
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Proactive process and design system improvements, without waiting to be asked.
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I turn ambiguous, multi-stakeholder problems into clarity everyone can work on.
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I don't just build components — I govern how teams use them, so consistency actually lasts.
Let's connect
📍 Based in Brisbane, Australia, with full working rights in Australia.
Open to Lead, Senior and Principal Product and UX Design roles. mails4shine@gmail.com